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Btt Portfolio - Client feedback

Some example feedback from Clients on our work with them.
 

Confidentiality is important to us and to our clients.

Hence, all our client work is confidential, Even where clients have given us permission to mention their names, we may still choose to preserve their anonymity. In other cases, clients have been kind enough to present the work we have done with them, at public conferences or make that information available in the public domain in some other way.

 


Systems Project Rescue

“(Btt) …came to Compaq… to rescue what was in danger of becoming a runaway system… the
project is now drawing to its conclusion, with its major goal successfully achieved, that of giving the customer what he wants”

“I have found Btt to be most constructive, goal oriented, customer-service driven, motivated, listening Professionals. I have been able to treat them as one of my sounding boards on business/systems direction within the company and have been impressed with the speed of understanding, ability to interpret rapidly and (their) sensibility to the nuances of working in a sometimes difficult environment”

"…ability to think abstractly and laterally, while keeping the main direction of the requirements in focus… (Btt’s) ability to transfer that thinking into documents that stand the test of time and deep scrutiny"   more...

 

Compaq Computer Corporation

 
Systems Project Rescue

“…main achievements were:

1. Quickly understanding the user requirements and reformulation of project goals

2. Excellent man-management skills which led to a team of highly motivated and dedicated software developers

3. A firm, but fair management style including the ability to make difficult decisions without jeopardising team spirit

4. A focused approach and the ability to introduce new ideas without neglecting the core issues

5. All of this was achieved without needing substantial client involvement”

“This was achieved utilising project management skills which I have seldom encountered in my eight years in software development”

 

Software ’92 plc


Performance Improvement in Laboratory Management

“Btt were able to quickly understand the causes of our problems and to contribute meaningfully to their solution”

“Btt introduced planning logic and disciplines to the laboratory reducing the need for continual rescheduling and firefighting”

“Btt's approach identified and facilitated new ways of working for improving laboratory and overall supply chain reliability"

GlaxoSmithKline


Global Systems Deployment Process

“…(Btt) has provided significant value and original thinking which has been incorporated in the new process. When fully implemented it will add considerable value to the business by enabling IS to deliver quality solutions closely linked to the overall business objectives”

“… a very objective approach… was able to create and maintain excellent working relationships with the key managers in our European Deployment Centre and main contacts in our HQ I.S organisation”

US IT systems corporation


Business Process Redesign

On our business process analysis… “an exemplar of clarity and synthesis”

global telecoms company

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